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CONTACT & SUPPORT

Address

Myrtle Beach, SC 29579

Phone

+1-857-400-1869

Email

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  • What services does Encore - Digitizing & Embroidery offer?
    Services offered: Embroidery. Full service digitizing. Direct to film printing.
  • What is the turnaround time for custom embroidery orders?
    Turn around time: if customer supplies garment it's as soon as the next day. If garments are ordered by us, as little as 5 days.
  • What is the minimum order quantity for custom embroidery?
    Minimums: minimums for emb is 4 pieces, but we will do single piece orders for an extra charge which is mainly stitch count dependent. Direct to film has no minimums if customer supplies garments. 4 piece minimum if we supply.
  • What is the process for direct-to-film printing?
    Direct to film process: where full color images are printed directly on transfer film then applied to a wide variety of substrates including but not limited to: mugs. Sweatshirts. T shirts. Totes. Hats. Etc.
  • What is the durability of the direct-to-film prints? - Any things to watch out for with use?
    Direct to film durability: the ink once bonded is extremely durable given it's cared for properly. Never wash with bleach. Turn inside out to dry on low heat settings.
  • Can you accommodate rush orders or expedited shipping?
    Rush orders/shipping: we do accommodate rush orders for a rush fee...order size dependent. And shipping is available practically anywhere for an additional charge.
  • What file formats do you accept for digitizing and embroidery?
    File formats: you can send pdf. Jpeg. Png. And a wide variety of files for us to digitize. We stitch out of .dst
  • How much does digitizing my own design cost?
    Digitizing fee: starts at $50 per logo but can increase depending on stitch count. This is a one time fee.

Contact

Myrtle Beach, SC 29579

+1-857-400-1869

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